Terms & Conditions
Please read the following Terms and Conditions carefully. You understand that by engaging our services, you agree to be bound by the following Terms and Conditions.
Cancellations and Changes
- If you wish to change the collection date for your order, this must be requested at least five (5) days prior to the order’s original collection date.
- For a full refund, request for cancellation must be made at least five (5) days prior to the order’s collection date.
- If cancellation is requested less than five (5) days prior to the order’s collection date, the order is non-refundable.
- Requests for changes and cancellation must be expressed in writing to email@example.com.
- If an order is cancelled and a refund is issued, it may take up to five business days for the funds to reach your account.
- If you fail to collect your order on the collection date you have chosen, we will not hold onto your order for collection on another day and a refund will not be granted.
- Should you be dissatisfied with the product you have received, you must notify us within five (5) days from receiving the product in question.
- In order for a full refund to be granted, we request that the product in question be returned to us for inspection. We reserve the right not to provide a full refund if the product in question is not returned to us.
- Any other complaint not covered by relevant consumer laws will be subject to remedies at our discretion.