FAQs
Collection
Where are you located?
We have two stores, one in Newtown and one in Campsie.
The address for our Newtown store is 595 King St, Newtown NSW 2042.
The address for our Campsie store is Shop 4/20-22 Anglo Rd, Campsie NSW 2194.
Do you deliver?
Not at this stage, however you can purchase our honey cakes with delivery via Store to Door (available Mon-Sat).
Online Preorders
How do I know if my order has been successfully received?
You will receive a confirmation email within ten minutes of completing checkout via our online store.
If a confirmation email does not reach your inbox within ten minutes, please check your spam or junk folder. It’s most likely ended up there.
If you have not received a confirmation email within ten minutes, please email us at orders@ch-honeycakes.com.au or contact us via the contact form for assistance.
What are your terms and conditions?
Please click here to view our terms and conditions.
Product
What are the storage instructions?
Refrigerate our products for up to one week.
During transportation, avoid direct sunlight and high temperatures. Our honey cakes can be out of the fridge for no longer than 2 hours.
Are your honey cakes halal?
Yes.
Are your honey cakes vegetarian?
Yes.
Are your honey cakes vegan or dairy-free?
Unfortunately, no.
Our honey cakes contain honey, egg and dairy products.
Do your honey cakes contain nut products?
Yes.
Our original flavour contains walnuts and may contain traces of other nut products.
Our peanut butter flavour contains peanuts and may contain traces of other nut products.
All other honey cake flavours may contain traces of nut products.
Can I order a nut-free honey cake?
Unfortunately we do not have a nut-free version available due to the risk of contamination during production.
Do your honey cakes contain raw egg?
No.
Our honey layers, which contain egg, are baked at 180 degrees.
Our cream fillings do not contain egg.
Are your honey cakes gluten free?
Unfortunately, no.
Our honey cakes contain wheat flour.